Modern organizations face constantly varying
market conditions, customer demands, technologies, input costs and competition. They must adapt to these shifting forces to
avoid being eaten up. Change management is managing the impact that
these crucial adaptations can have on an organization’s people. Four typical responses to change are the critic
who opposes the change, the victim who panics, the bystander who ignores the change and the
navigator who is empowered to work with the changing circumstances. The challenge for managers is to help people
become navigators. Here’s some things we know that help this
happen: 1) Communicate the threat of NOT changing
2) Where possible, involve your team in decision making
3) Minimise uncertainty 4) Celebrate successes in moving towards the
goal 5) Keep explaining the reasons why we’re changing Remember, when there is an information vacuum,
people often assume that managers are plotting terrible things So 6) Be as transparent as possible To summarize:
Organizations must continiually adapt in order to survive.
To create change navigators, communicate the threat (of not changing), involve the team,
minimize uncertainty, celebrate positive shifts and be as transparent as possible.